商務英文書信範例2500 = 2500 professional business letters / John Woods作 ; 朱文宜譯
飯店實務英語會話 = English for the Hotel Business / Hotel New Otani Co., Ltd著 ; 林佩芳譯
還有其他事情嗎? [DVD] [錄影資料] = Any other business ; 附議!附議! = Hear!hear! ; 有哪些因應方案? = What are the options?
飯店客房英語 = English for Housekeeping / Robert Majure作 ; 羅竹君譯
結束會議 [DVD] [錄影資料] = Wrapping it up ; 我能為你效勞嗎? = Can I help you? ; 您的提案是什麼呢? = What's your proposal?