Performance through learning : knowledge management in practice / Carol Gorelick, Nick Milton, Kurt April.
- 作者： Gorelick, Carol.
- 其他作者：
- 出版： Amsterdam ;Boston, MA : Elsevier Butterworth-Heinemann c2004.
- 叢書名： Improving human performance series
- 主題： Employees--Training of. , Knowledge management , Organizational change. , Organizational learning.
- ISBN： 0750675829 (pbk.) :: US$34.95
- 一般註：Includes bibliographical references and index.
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讀者標籤：
- 系統號： 005103382 | 機讀編目格式
館藏資訊
Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning. The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools. The book is divided into two parts and includes: *An overview of theory *Case studies and practitioner stories from a range of KM initiatives *Tools and techniques for implementing an effective KM strategy. Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment. Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies, to a small charity in the voluntary sector *Authors from US, Canada, South Africa, and UK give this book an international perspective *Only book to focus on measurement using balanced scorecard and other HR measurement tools *Provides empirical case studies of how leading organizations in 4 countries have achieved benefits from KM