Southwest Airlines [electronic resource] / Chris Lauer

• 作者： Lauer, Chris , 1966-
• 出版： Santa Barbara, Calif. : Greenwood c2010
• 叢書名： Corporations that changed the world
• 主題： Airlines--United States--Management , Southwest Airlines Co
• ISBN： 0313378649 (e-book) 、 9780313378645 (e-book) 、 0313378630 (alk. paper) 、 9780313378638 (alk. paper)
• URL： An electronic book in the ABC-CLIO eBooks Online database, accessible through the World Wide Web; click for information
  
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• 一般註：Includes bibliographical references and index An introduction to Southwest Airlines--The history of Southwest Airlines: founders and leaders--Southwest's unique corporate culture--A role model for other organizations--Satisfied passengers and frequent fliers--Love, freedom, and Southwest's corporate practices--Southwest's people and planes--Hiring and training: Southwest's university for people--Customer service, blogging, and security at Southwest--Leadership at Southwest
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• 系統號： 005166063 | 機讀編目格式