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Teaching cultural competence in nursing and health care : inquiry, action, and innovation / Marianne R. Jeffreys

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Overview of key issues and concerns -- Dynamics of diversity:becoming better health care providers through cultural competence -- A model to guide cultural competence education -- Transcultural self-efficacy tool (TSET), cultural competence clinical evaluation tool (CCCET), and clinical setting assessment tool-diversity and disparity (CSAT_DD) -- A guide for interpreting learner's transcultural self-efficacy perceptions, identifying at-risk individuals, and avoiding pitfalls -- Academic settings: general overview, inquiry, action, and innovation -- Case exemplar: linking strategies-spotlight on the cultural discovery integrated approach -- Case exemplar: linking strategies-spotlight on the innovative field trip experience -- Faculty advisement and helpfulness:a culturally congruent approach -- Health care institutions:inquiry, action, and innovation -- Case exemplar: linking strategies-spotlight on employee orientation programs to enhance cultural competence -- Professional associations -- New priorities: challenges and future directions

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