資料來源:
三民書局
Interview techniques for UX practitioners [electronic resource] : a user-centered design method / Chauncey Wilson.
- 作者： Wilson, Chauncey.
- 出版： Amsterdam ;Boston : Morgan Kaufmann 2014.
- 主題： Employment interviewing--Handbooks, manuals, etc. , User-centered system design--Vocational guidance.
- ISBN： 9780124103931 (electronic bk.) 、 9780124103931
- URL：
電子書
- 一般註：Chauncey Wilson has spent more than 20 years as an engineering psychologist, user interface designer, usability engineer, and product development manager. His academic background includes a physics degree and graduate training in social psychology, human factors engineering, and statistics.
- 書目註：Includes bibliographical references (p. 119-122).
-
讀者標籤：
- 系統號： 005212610 | 機讀編目格式
館藏資訊
Interview Techniques for UX Practitioners is the third book in this group of shorts by Chauncey Wilson. Much of the work of user-centered design practitioners involves some type of interviewing. While
摘要註
This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven't been discussed before - readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches.