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Analytics and decision support in health care operations management : history, diagnosis, and empirical foundations / Yasar A. Ozcan, with contributions by Hillary A. Linhart.

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Introduction to analytics and decision support in health care management operations -- Predictive analytics -- Decision making in health care -- Facility location -- Facility layout -- Flow process improvement-reengineering & lean management -- Staffing -- Scheduling -- Productivity and performance benchmarking -- Resource allocation -- Supply chain and inventory -management -- Quality control and improvement -- Project management -- Queuing models and capacity planning -- Simulation

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