人際吸引力[CD] [錄音資料] / 方蘭生主講
魅力公關 / 方蘭生
魅力公關 = Build up a charming relationships / 方蘭生著
顧客情、服務心[DVD] [錄影資料] = Customer : oriented and sincere service / 方蘭生主講
壓力管理與自我激勵 [DVD] [錄影資料] = Stress management and self motivation / 方蘭生主講
