48
0
0
0
Measuring and improving patient satisfaction / Patrick J. Shelton.
- 作者: Shelton, Patrick J.
- 出版: Gaithersburg, Md. : Aspen Publishers c2000.
- 主題: Patient satisfaction. , Data Collection--methods. , Organizational Innovation. , Quality Assurance, Health Care--organization & administration. , Staff Development.
- ISBN: 0834210746 (hbk) :: US$62.00
- 書目註:Includes bibliographical references and index.
-
讀者標籤:
- 系統號: 005063184 | 機讀編目格式